Food delivery apps have become so common that one in every four people possessing a smartphone use food delivery apps. 87% of these users have chosen these services because they believe that mobile apps make their life easier. Market predictions by experts show that the food delivery business is expected to be valued at about $32 billion by 2020.
The Different Ways In Which Food Delivery Apps Function
Food delivery applications have evolved and diversified into different business models that bring revenue from different streams of users.
Some apps are restaurant-centric and they are attached to a restaurant. Restaurants have their own mobile applications and the users can order only from that particular restaurant (or a chain of restaurants) using that app. The eatery that provides the mobile application also takes care of delivering food to the user.
The traditional aggregator model had a missing link. It’s true that they brought together the customers and the restaurants. However, they stopped short of providing the final link it takes to complete the circle. They would just provide the details of the order to the restaurant. The restaurant had to take care of the delivery.
Aggregators with logistics-support changed the game of food delivery for good, both literally and figuratively. In addition to providing the details about restaurants to customers, they also take care of delivering the food from the restaurant to the customer at their precise location as and when the customer ordered it. Most of the successful food delivery startups belong to this category. The long list includes names like FoodPanda, Swiggy, GrubHub, Zomato, and UberEats.
If you would like to create your business of on-demand food delivery it will be a great idea for you to capitalize on an UberEats clone app. These clones of UberEats ensure that you do not spend a lot of money and a more expensive currency called ‘time’ to create your business. With the customization options available, the UberEats clone app can speak the language of your brand in every way.
People often talk about technology – the different applications that go into creating an ecosystem for food delivery. However, some of the most basic elements are missed out. Let’s take a look at those features.
Features of an UberEats Clone
For any aggregator, there has to be a balance between the number of users and the number of providers of the service that the app aggregates. The key to getting this massive information lies in data access.
Come to think of it, an app like UberEats needs to have access to the restaurant, its location, the menu, the availability, the estimated time of delivery and even the specific section of the cuisine to which they belong to.
Mobile apps have made it extremely easy for the new technology to get this information with the help of API. This Application Programming Interface can correspond with the backend of a restaurant and automatically fetch the required information for a customer to select the food… or execute any action that they want.
The on-demand industry has found its success primarily because of GPS and the precision it offers in pointing the location of a user. Parallel to this, it also helps the user in tracking the status of the order location of the delivery executive.
In addition to this, the users also need to be continually notified about the progress. This can be made possible through push notifications. These notifications minimize communication between the restaurant or the delivery executives, making the entire process smooth and efficient.
Another digital revolution that grew parallel to on-demand services is digital payments, and people have embraced this new technology. However, there are also a set of traditionally inclined people who still prefer to transact in cash.
It cannot be denied that both these set of people need food and both of them are quite likely to use food delivery services. Therefore, your food delivery service should be able to accept multiple modes of payment. The payment methods can include cash, credit and debit cards, wallets, net banking and UPI-based payment options like Apple Pay and Google Pay .
Integrating more payment methods into your app will ensure that, a proportional number of users become your customers.
One of the greatest advantages brought about by dealing with numbers in huge volumes is the intelligence it provides in terms of customer behavior and demand. Analyzing the behavior of the customer is one of the biggest keys to success in this industry. It helps you reach out to each customer in a personalized fraction. This information can also help you in personalizing food recommendations and creating customized offers.
It is generally believed that the scope of on-demand business is confined to immediate requirements. However, there might be people who are organized and might have a good understanding of their food requirements for their next meal at the least. It is quite possible that this set of users can become loyal customers and might even subscribe to a food delivery plan. Your app should have a feature for customers to schedule their food delivery. It can go a long way in ordering food for events like parties or anniversaries.
Ratings & Reviews
One of the best ways to understand the goodness of a restaurant when it comes to packed-and-delivered food is the way in which customers rate the food and the restaurant in general. In addition to that, rating systems are also extremely useful in finding the quality of the delivery executive. Most of the food delivery platforms have two distinct rating systems, one for the food and the other for the executive.
These rating systems give the entire application a very democratic appeal. You do not have to believe in the promotional material released by the restaurant but on the actual reviews and ratings of real customers.
Building a Food Delivery App
There are different ways to build a food delivery application. You can choose to hire your own team of developers or freelancers. You can also consider partnering with a development company. However, one of the most efficient options in developing a food delivery business is using a white label solution.
It cannot be denied that the skeleton of food delivery remains similar in terms of technology and basic functionalities. By capitalizing on the white label solution, all you need to do is add a few elements that can help you customize the app according to your requirements in terms of features and aesthetics. This helps reduce the time taken and the cost involved in creating the app and launching your business.
Statistics in every way, prove that food delivery applications are going to become stronger and will remain profitable for many years to come. If you would like to start your business of food delivery using mobile apps, you can consider getting in touch with our team. They will take care to gather your requirements and go ahead with creating the perfect food delivery solution for you !